Privacy Policy

Privacy Policy - Last updated: 26/11/2025

1. What personal information we collect

We collect information such as:

Name

Email address

Phone number

Billing and shipping address

Payment details (processed securely via our payment provider; we do not store credit card numbers)

Order history

Website usage data (cookies, analytics, IP address)

2. How we collect your information

Through account creation

When you place an order

Newsletter sign-ups

Contact forms

Cookies/analytics tools

3. Why we collect your information

To process and deliver orders

Customer support

Marketing (if you opt in)

Improving our website

4. Disclosure of your information

We may share your data with:

Payment processors (Shopify Payments, Square, PayPal)

Delivery partners

IT service providers

We do not sell personal information.

5. Overseas disclosure

Some services may store data overseas.

6. Marketing & opting out

Contact us to unsubscribe - organic@wholefoods.com.au

7. Access & correction rights

Contact us to request changes to your data - organic@wholefoods.com.au

8. Contact information

Organic Wholefoods

Privacy enquiries: organic@wholefoods.com.au

Address:

137 Mt Alexander Rd

Flemington VIC 3031

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at organic@wholefoods.com.au or contact us on 03 9376 8056