Home Delivery Areas & Pricing Updated September 2021

Home Deliveries can be placed Online on our website or by email to organic@wholefoods.com.au

Thank you for your patience as we continue to Update our Website.

NON REFRIGERATED DELIVERIES

If you order is only non refrigerated items we use Sendle and the actual cost is charged to you depending on how many boxes and where it is going.

REFRIGERATED DELIVERIES - up to five boxes (extra boxes $2 ea)

For refrigerated deliveries we have divided Melbourne & Victoria up into three areas which are:

Zone One - Melbourne Metro

Order by Tuesday for Delivery on Thursday.

     * Delivery cost is $18 if your order is under $100

     * Delivery cost is $15 if  your order is between $100 and $200

     * Delivery cost is $12 if you order is above $200

Zone Two - Some Outer Melbourne & Some Mornington Peninsular

Click Here to see the list of towns.

If your town is not on the list then sorry the courier we are using does not come to your area.

Order by Tuesday for Delivery on Thursday.

 

     * Delivery cost is $24 if your order is under $100

     * Delivery cost is $21 if  your order is between $100 and $200

     * Delivery cost is $18 if you order is above $200

Zone Three - Some Outer Melbourne & Outer Mornington Peninsular & Victorian Regional

Click Here to see the list of towns.

If your town is not on the list then sorry the courier we are using does not come to your area.

     * Delivery cost is $29.50 if your order is under $100

     * Delivery cost is $26.50 if  your order is between $100 and $200

     * Delivery cost is $23.50 if you order is above $200

We do not charge for making up orders though we do charge for freezer packs ($1 ea) and brand new boxes ($2 ea) that we use. Brand new foam boxes are used with new freezer packs for temperature sensitive items.

Please note:
1. Our staff wear masks when making up your order.
2. Payment is via credit card over the phone directly into our Eftpos Terminal. We have a 0.75% surcharge for Mastercard & Visa and a 1.5% surcharge for Amex. These fees are what the banks charge us and please note we do not store any card numbers.
3. We do not charge you until we have added up your order on our Point Of Sale - you get the receipt from the POS. This accounts for actual cost of products, for example we cannot weigh precisely 1kg of apples though we do aim to be within 15% of the weight requested. Also there may be out of stocks. Staff will call to discuss add ons in this case.
4. We are unable to accept returned boxes unless the delivery is with our van. 
5. We have a box charge of $2 per box and $1 for freezer packs.
6. Our website is a work in progress and we are adding items regularly. We thank you for  your patience and please send emails for items you love that are not on there in addition to any orders placed on our website.
7. Not all items are available at all stores. 
8. Please send us any additional items you cannot find on the website in the "Your Notice To Us Box" which shows up during checkout, or please send an additional email. 
9. Fresh produce prices and availability are updated daily so some prices may change from when you ordered. You pay the price on our till on the day.
 
Best wishes,
Scott & Vanessa & Our Team